Shipping policy

Shipping & Delivery

At SCENTSTILL, we are committed to providing a seamless, secure, and reliable shopping experience. From the moment you place your order until it reaches your doorstep, we take every step to ensure your fragrance arrives safely and on time.

Payment Options

We offer Cash on Delivery (COD) and secure prepaid payment methods for your convenience.

Note: The maximum value for a single Cash on Delivery order is PKR 49,999. Orders exceeding this amount must be completed using one of our prepaid payment options.

Order Processing

All orders are carefully prepared and dispatched within 2–3 business days after order confirmation.

Delivery Timeline

Standard delivery across Pakistan typically takes 3–7 business days, depending on your location.

Shipping Charges

Shipping charges are calculated during checkout based on your delivery address. We may also offer free shipping on qualifying orders as part of promotional campaigns.

Order Tracking

Once your order has been shipped, you'll receive a tracking number via SMS and/or email, allowing you to monitor your parcel's journey.

Delivery Delays

Unexpected weather conditions, protests, public holidays, or courier delays may occasionally affect delivery times.

Lost or Damaged Shipments

If your order is lost in transit or arrives damaged, please contact our customer support team as soon as possible. We'll work with our delivery partners to resolve the issue promptly.

📧 Email: scentstill@gmail.com